iSelect.com.au is Australia’s No.1 most-visited health insurance comparison site.
After a competitive pitch Icon’s digital team were engaged to review and redesign the iSelect website, and develop a sophisticated digital style guide used to roll-out of their other business verticals in a consistent manner. The project has been an exciting collaboration aimed at lifting conversions without sacrificing brand personality.
All good designs start as wireframes. They give our designers and clients the ability to rapidly prototype ideas and functionality before committing to the build.
Overhauling iSelect's sales funnel was a particularly complex undertaking that required a major usability review, and extensive cross-team development and integration time. Dozens of prototypes we're tested and refined before our teams settled on the best approach.
Prototypes were then converted to static UI designs before being coded and integrated into a live digital style guide.
You've never seen a style guide quite like this. Forget font rules and clear space diagrams – we're talking an interactive library containing every element of a project broken into discrete cut-and paste code blocks. It's a website for building websites!
The guide allows iSelect's in-house team to rapidly deploy perfectly styled pages and campaigns on-brand and in record time.
Projects of this size are not a solo act. iSelect's management, marketing, developer and analytic teams were involved from the get-go with big ideas and a passion for client satisfaction. Icon's role was to help distill a vast requirements list into immediate fixes and long-term user experience and design lifts. Our two teams are working side-by-side during critical deployment stages, and regular WIPs keep everyone on-task and motivated. User and site metrics have also helped our teams refine deployments in an iterative manner.
This is how great projects are conceived, developed and delivered – by building cross-business teams, inspiring new approaches, and delivering measurable results.